Deleting your account
To delete your efilog account, you can request it from Settings inside the app. If you cannot use the app, please request deletion by email below.
Delete from the app
You can request deletion yourself from Settings in the efilog app. Open the app and go to Settings > Account > Delete account.
Request by email
If you cannot use the app, please request deletion at the address below.
supportIncluding the email address you signed up with helps us confirm it faster.
Deleting only some data, keeping the account
You can delete what you posted item by item while keeping your account. In the app you can delete the following yourself.
- A record you wrote: open it > More > Delete
- A comment: the comment > More > Delete
- Attached photos, video and voice: delete individually while editing the record
- Profile photo: replace it with another one in Edit profile
If you cannot use the app, write to support@efilog.app and tell us which data to delete.
What gets deleted
Once deletion completes, the following is permanently erased and cannot be recovered.
- Account details: email, nickname, date of birth, profile photo, bio
- Apple/Google sign-in identifiers, authentication and login tokens
- Records, comments and inspirations you left, and attached photos, video and voice
- Follows and blocks, notification settings, push tokens
What is retained, and for how long
Some information must be kept under Korean law. It is stored separately for the periods below and then destroyed.
- Login and access logs: 3 months (Protection of Communications Secrets Act)
- Dispute-resolution records: 3 years (Act on Consumer Protection in Electronic Commerce)
- Block records kept to prevent abuse: 1 year
For details, see the privacy policy.